Refund policy

We want you to be fully satisfied with your purchase. If you are not happy with an item, you may request a return within 7 days of delivery, subject to the conditions below.

Eligibility for Return

• The item must be unopened, unused, and in its original, undamaged packaging.
• Opened or unsealed boxes are not eligible for return under any circumstances.
• Proof of purchase (order number or receipt) is required.

Return Shipping

• Return shipping is arranged and paid for by the customer.

Refunds

• Once we receive and inspect the returned item, we will notify you of the approval status.
• Approved refunds are issued to the original payment method in cash/monetary form. Please allow a few business days for the refund to appear, depending on your payment provider.

If an item arrives damaged or defective, please contact us at info@andysbox.ge before initiating a return, and we will assist you directly.